Review Guidelines

The rules for publishing player reviews, and how moderation works.

Last updated: 16 May 2026

A review helps only when readers can rely on it. Below you will find our requirements, the path a review takes from sending to publication, and what to do if you believe we made a mistake.

What we expect

  • First-hand play. Describe sessions you played in this game personally rather than things you were told.
  • Length. The text must reach 50 characters minimum, counting spaces.
  • Manners. Insults, obscenities and threats lead to rejection.
  • No promotion. Do not include links, domain names, ads, calls to action, untrue claims or anyone’s personal details.
  • Email. You must fill in the field to submit, yet the address never appears on the Site.
  • Changes. We do not edit live reviews. To change one, email us from the address you originally used; the old text is deleted and you can post a new one.

Our address: support@coinvolcano.info

Moderation before publication

Each submission is read by a moderator before anything is displayed. Approved reviews usually appear within 48 hours. Entries that break the rules are declined, and a published one can be taken down for the same reason.

Checking authenticity

Beyond the manual read, every review also goes through an automated check, since a smaller number of honest reviews beats a large number of fake ones.

  • Automated analysis. The system examines the wording, the IP address, characteristics of the device, geographic data and signs of coordinated or suspicious behaviour.
  • Ongoing review. Reviews stay under observation after they go live.
  • Takedown. When a review is very probably not genuine, we apply a Takedown and notify the author by email.

Think a Takedown was a mistake?

Show us proof that you played. We may accept:

  • a screenshot from inside the game that displays your name or email;
  • an email from a casino that confirms your activity;
  • a screenshot of the game history in your casino account, with your name or email shown next to the Coin Volcano title.

Answer the notification email with the proof or send it on to support@coinvolcano.info.

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